Last updated — 12 August 2026
How to reach us
Business details
| Item | Detail |
|---|---|
| Registered name | Averlin Ltd. |
| Trading address | 7901 4th St N, Ste 16614, St. Petersburg, FL 33702, USA |
| Telephone | +1 (727) 555-0188 |
| General email | hello@averlin.com |
| Hours | Mon – Fri, 09:00 – 17:00 ET |
The St. Petersburg address is our operations and returns address. Visits are by appointment only — please write or call first so someone is there to meet you.
Response times
| Channel | Typical response |
|---|---|
| Within 1 working day | |
| Telephone | Immediate, Mon–Fri 09:00–17:00 ET |
| Return label request | Same working day |
| Repair quote | 2–3 working days |
| Bespoke commission enquiry | 3–5 working days |
We are closed on US public holidays. Messages sent over a weekend are answered on the following Monday.
Commissions & made-to-order
If you want a different hide, a longer strap, a deeper interior pocket, or the same bag in a size we don't list — write to atelier@averlin.com with what you have in mind. We'll tell you honestly whether it's possible, what it costs, and how long it takes. Most commissions run 3–5 weeks.
Corporate and gifting orders of ten pieces or more are quoted individually, with monogramming included.
Before you write
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